Amani Khazendar Behavioural Development & Respite Center

Our specialized behavioral adjustment and respite service offerings require mandatory intake authentication and assessment validation prior to scheduling enrollment blocks.
All behavioral program models, customized strategy adjustments, and skill-building frameworks remain protected intellectual property and cannot be duplicated without explicit consent.
Guardians, participants, and visiting family representatives are expected to maintain respect and dignity within our facility bounds to foster a supportive environment.
We reserve the right to temporarily suspend or permanently adjust care service plans if an active participant's behavior changes in a way that presents direct physical risks to themselves or our staff.

Scheduled 1-on-1 respite shifts or behavioral adjustment sessions must be formally cancelled or shifted a minimum of 24 hours prior to the designated start time.
Late cancellations occurring inside the 24-hour notification window will automatically incur a standard administrative late fee equivalent to 50% of the scheduled session block value.
Failure to arrive for a scheduled session without any prior notice will be logged as a "No-Show" and will result in a 100% full charge for that care window.
Emergency conditional exemptions (such as sudden hospitalization or severe communicable illness) will be reviewed on a case-by-case basis by our scheduling manager for credit consideration.

All participant medical logs, behavioral charts, and diagnostic intake evaluations are strictly protected under Ontario PHIPA guidelines and stored in encrypted silos.
Personal clinical identifiers and progress tracking metrics are shared only with explicitly authorized staff members directly assigned to support your care plan.
Any requested distribution of progress information to third-party clinical networks, primary schools, or external support services requires written consent from the legal guardian.
Anonymized and de-identified aggregate behavior trend metrics may occasionally be analyzed for overall internal program development and quality assurance tracking.

Participants displaying symptoms of contagious health conditions (e.g., active fevers, unexplained skin irritations, or gastrointestinal issues) must remain symptom-free for 24 hours before returning.
All staff members maintain certified up-to-date validation in First Aid, CPR Level C, and crisis prevention frameworks to ensure immediate, effective support during emergencies.
Prescription medications will only be administered during care windows if provided in their original pharmacy containers accompanied by an active, signed Medication Authorization directive.
Our facility undergoes routine cleaning, sanitization protocols, and comprehensive hazard reviews to ensure safety and comfort for all individuals in our care.

Invoices are compiled systematically on a bi-weekly schedule and distributed directly to the registered guardian account email address on file.
We accommodate various funding structures, including direct regional support paths, private coverage plans, and structured Ontario Autism Program (OAP) funding lines.
Outstanding payment balances remaining unpaid past 30 calendar days will incur a monthly penalty charge until the account balance is fully resolved.
Guardians utilizing external funding bodies remain ultimately responsible for timely account balance reconciliation if their provider denies coverage for a session.